What This Policy Covers and How It Applies
We collect the data you provide when you register — name, contact details and account credentials. When you deposit via bKash, Nagad or Rocket, the transaction reference and wallet identifier are logged against your account for verification and withdrawal matching. We do not store your full
-
1
mobile wallet PIN or banking password at any point. Device data — your browser type, operating system and IP address — is collected automatically when you access the lobby. We use this to detect unusual login patterns and to keep your account session secure. Your data
-
2
is processed only for the purposes listed here: account operation, payment processing, fraud prevention and, where you have opted in, promotional messages. We do not sell your personal data to third parties. Data may be shared with payment processors (such as the networks that handle bKash,
-
3
Nagad and Rocket transfers) and with fraud-detection services strictly as needed to complete your transactions. Retention periods depend on the type of data: account records are held for as long as your account is active; transaction logs are retained in line with applicable financial record requirements.
-
4
Your eligibility to use this platform, and the data rights available to you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.